Acronyms

Webshop

User interface language: Suomeksi In English

Frontpage / About

About

This website is a web shop and online subscription service owned and managed by the Finnish Standards Association SFS. This website is intended mainly for standards' users but also for anyone looking for a standard.

The website is both in Finnish and in English. Through SFS webshop you can search our full list of SFS, ISO, and IEC standards, SFS Handbooks and other publications.

In the webshop it is possible to place orders for publications, and to purchase most SFS, ISO and IEC standards as a download in PDF format.

SFS Online

The SFS Online service is operated as an internet service at online.sfs.fi. The customer chooses a collection of SFS, ISO or IEC standards for use through the service. The service is updated weekly. However, the collection of standards included in the customer's license are only updated when new standards are published for the said collection or when the standards are amended or supplemented. The superseded versions of the standards may be used by the customer through the service during the agreement term.


SFS limits access to the service by IP recognition and/or a user name and password.

The customer shall have a limited license for the simultaneous use of the standards for their own internal activities. The users to whom the license applies may use the standards or copies thereof for the internal administration, business or research activities for example, for producing reports or training or preparatory tasks. With reference to simultaneous users, the license covers:

a) the reading and viewing of standards on a computer screen
b) the saving of electronic copies of the standard onto the hard drive of a computer
c) the printing of paper copies of individual standards.

Users to whom the license applies have the right to give paper copies of individual standards to a different person or department at the customer organization for the purposes of internal activities and the organisation's own training, planning or other production work.

The number of paper copies of the standard may be restricted.

Standards or their copies must not be given to parties other than the customer included in the agreement, including for the purposes of making copies or for private or personal use. For example, copies of standards shall not be provided as an appendix to a call for tenders, an offer or possible marketing material.ine service may require cookies to function correctly.

Description of personal data file

This description of a personal data file is in accordance with section 10 the Finnish Personal Data Act (523/1999).

Controller:

Finnish Standards Association SFS
Malminkatu 34, P.O. Box 130
00101 Helsinki, FINLAND
Tel. +9 149 9331 (exchange)
E-mail: sales@sfs.fi
www.sfs.fi
Company ID: FI02022908

Registration issues concerning SFS webshop and Online service (below also 'service'): Marketing Manager Pirjetta Laine, tel. +9 1499 3468, e-mail pirjetta.laine@sfs.fi

Use of personal information

Registration information is used to manage the relationship between SFS and the customer. This information is used for processing orders, invoicing, monitoring payments, and for other customer service related operations. It is also used in communication related to SFS's products and operations, other customer communications, and in marketing and marketing related research and opinion polls.

Description of register

User information is collected in the register when the user signs up for the service, or at a later time. User information is provided by the user when he or she signs up for or signs in to the SFS webshop or the Online service. This information is transferred from the service to SFS's CRM and invoicing system. Data is also collected when users update their order information with SFS's customer service.

SFS may update customer organization information contained in the register by request of a customer organization representative and from various public or private registers.

SFS does not check the accuracy of personal information.

Users may correct their information by signing in to the SFS webshop or the Online service with their credentials.

Under the Finnish Personal Data Act, registered users have a right to review his/her information by submitting a signed review request. Users may also request their information to be corrected with an Online service form and by notifying the SFS customer service (sales@sfs.fi), or by contacting SFS through other means. A registered user may also request a review personally at the SFS office.

Content of register

The register contains the following personal user information:

  • first and last name
  • contact information, including address, phone number, e-mail address
  • employer/organization company ID and contact information, including address, phone number and e-mail address
  • billing information: billing address or electronic billing address
  • registration data required for a digital account, such as user ID and password
  • other information collected with user consent
  • information related to the customer relationship, such as invoicing and payment data, publication order and usage data (e.g. products ordered or downloaded), any discounts and purchases (€), and customer feedback, contact requests and other information related to customer service

In addition to the above, the online customer register includes the following:

  • company/organization under the Online contract
  • contract information for Online customers: customer administrator, any basic users, publication collections included in the contract
  • In addition, the register includes information concerning the use of the service:
  • time and frequency of use
  • session length
  • pages searched for

data collected with cookies and other similar methods, such as visited pages, linking pages, device models, unique device and/or cookie identifiers, channels (web browser, mobile browser, application), browser versions, IP addresses, session identifiers, session times and durations, display resolutions, and operating systems

Personally identifiable customer information and data related to service use are processed in separate databases. Personal information is stored separately from information related to service use.

Data storage

SFS stores user information only for as long as is necessary to fulfill the purposes described in the section regarding use of personal information and as required by applicable law.

Disclosure of data

SFS does not disclose personal data in the register to third parties.

SFS is legally obliged to disclose personal user information to authorities or other parties as required by applicable law.

Register security

Appointed personnel employed by SFS hold permissions to the register. They are allowed to view, change and remove register data. The register is protected from unauthorized access.

Data material in the register and access to it is protected by user IDs, passwords, firewalls and other technical and administrative safety measures.

Privacy

By using the SFS webshop or the Online service, user allows his/her information to be processed as described above.

The SFS webshop and the Online service employ cookies that are stored in the web browser used.

Cookies are text files stored on the user's computer. Cookies are not harmful to the computer or other files.

Cookies are used to improve the user experience and user-friendliness of the service. Cookies enable site analysis. In other words, cookies are used to collect statistics concerning the use of services. Their purpose is to secure site functionality and to offer relevant content to users. The site uses the data to assess how the site is used. It sends reports to SFS as the site owner and offers other services related to website and Internet use.

Data stored in cookies are not personally identifiable. The data includes identifying information regarding the visitor's web browser, site usage, linking pages, operating systems, display resolution, and IP address. This information is stored on servers located in Finland. The aforementioned information may be disclosed to third parties if required by applicable law or if a third party processes the information on behalf of the Finnish Standards Association SFS or the website.

The user may clear any cookies stored in the browser by removing all browsing data. The user may also block cookies in the browser's settings.

Preventing the use of cookies may affect the functionality of sites. Some of the content in the SFS webshop and the Online service may require cookies to function correctly.