ISO 10004:2012

Tuote ladattavissa heti Toimitusaika on noin 1 - 2 työpäivää Toimitusaika on noin 3 - 5 työpäivää

Soveltamisala

This International Standard provides guidance in defining and implementing processes to monitor and measure customer satisfaction. This International Standard is intended for use by organizations regardless of type, size or product provided. The focus of this International Standard is on customers external to the organization.

Sisällysluettelo