This International Standard provides guidance for the selection of quality management system consultants and the use of their services. It is intended to assist organizations when selecting a quality management system consultant. It gives guidance on the process for evaluating the competence of a quality management system consultant and provides confidence that the organization's needs and expectations for the consultant's services will be met.
Sisällysluettelo
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Selection of a quality management system consultant
4.1 Input to the selection process
4.2 Competence of the consultant
4.3 Ethical considerations
5 Use of the quality management system consultant's services
5.1 Consultant's services
5.2 Contract for consultant's services
5.3 Useful considerations for consultant's services
Annex A Typical activities of quality management system consultants (informative)
Annex B Evaluation of quality management system consultants (informative)