SFS Customer Service helps you in all issues related to standards. If you want to purchase standards or have questions concerning the Web Shop or SFS Online, contact us by mail sales@sfs.fi or tel. +358 9 1499 3353. For specific information about standards, SFS Information Services is the right place to contact (info@sfs.fi or tel. +358 9 1499 3455). We are open Mon - Fri from 8 am til 16 pm (EET). On Fridays In July, we close the customer service at 15 pm (EET).

In the context of the COVID-19 crisis ISO and IEC as well as SFS, have temporarily made a number of international standards freely accessible in order to support global efforts to deal with the effects on businesses and organizations.

In response to the coronavirus outbreak european standardization organizations CEN and CENELEC agreed in collaboration with all their Members and after the request from the European Commission, to make freely available a series of standards for medical devices and personal protective equipment used in the context of the COVID-19 pandemic. You may read the standards on SFS Online service. Please contact SFS customer service by email sales@sfs.fi.

In the context of the COVID-19 crisis ISO (International Organization for Standardization) and as a member if ISO, the Finnish Standards Association SFS, have temporarily made a number of ISO Standards freely accessible in order to support global efforts to deal with the effects on businesses and organizations. Please contact SFS customer service by email sales@sfs.fi.

Access to two publications on e-Invoicing, SFS-EN 16931-1:2017 and CEN/TS 16931-2:2017, is sponsored by the European Commission. If you wish to download the publications, please log in the SFS webshop. The log-in is requed for watermarking the publications and for reporting the usage of the publications to CEN and the EU.