This document establishes requirements and recommendations for tourist organizations to prevent the spread of coronavirus SARS-CoV-2 in order to protect their employees’ health from COVID-19 and to provide safer tourist services and products to tourists and residents. This document applies to the whole tourism value chain, including the following 20 subsectors: Each tourist organization is expected to conform only to those measures that apply to the services that it offers, including the core requirements established in Clause 4, the relevant applicable subclause in Clause 5 and the relevant applicable ancillary services and facilities in Clause 6.
Sisällysluettelo
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 COVID-19 risk management requirements
4.1 General
4.2 COVID-19 risk management group
4.3 Contingency plan
4.4 General measures for the tourist organization
4.5 Staff
4.6 Informative measures
4.7 Cleaning and disinfection requirements
4.8 Heating, ventilating and air conditioning (HVAC)
5 Specific requirements per tourist subsector
5.1 Accommodation
5.2 Adventure tourism and ecotourism
5.3 Beaches
5.4 Catering services
5.5 Golf services
5.6 Medical and wellness spas
5.7 MICE (meetings, incentives, conferences and events) tourism
5.8 Museums and heritage sites
5.9 Natural protected areas (NPAs)
5.10 Night leisure
5.11 Scuba diving
5.12 Ski areas
5.13 Theme and leisure parks
5.14 Tourist transport
5.15 Tourist guides
5.16 Tourist visits
5.17 Tourist information offices
5.18 Travel agencies
5.19 Unique public spaces
5.20 Yacht harbours and nautical activities
6 Ancilliary services and facilities to all subsectors
6.1 General
6.2 Common toilet facilities (including portable toilets), dressing rooms and lockers
6.3 Gyms
6.4 Swimming pools
6.5 Valet service
6.6 Children's play areas, sports activities and other recreational activities
6.7 Entertainment activities
6.8 Shopping areas
6.9 Lifts
Annex A Face masks (informative)
Annex B Accessibility considerations for the contingency plan design (informative)