This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise. The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization's operating environment and complexity. This document is applicable to all types and sizes of organizations that: a) implement, maintain and improve a BCMS; b) seek to ensure conformity with stated business continuity policy; c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption; d) seek to enhance their resilience through the effective application of the BCMS. This document can be used to assess an organization's ability to meet its own business continuity needs and obligations.
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Sisällysluettelo
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the business continuity management system
4.4 Business continuity management system
5 Leadership
5.1 Leadership and commitment
5.2 Policy
5.3 Roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities
6.2 Business continuity objectives and planning to achieve them
6.3 Planning changes to the business continuity management system
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
8 Operation
8.1 Operational planning and control
8.2 Business impact analysis and risk assessment
8.3 Business continuity strategies and solutions
8.4 Business continuity plans and procedures
8.5 Exercise programme
8.6 Evaluation of business continuity documentation and capabilities
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation