SFS-EN ISO 9241-151:en

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ISO 9241-151:2008 provides guidance on the human-centred design of software Web user interfaces with the aim of increasing usability. Web user interfaces address either all Internet users or closed user groups such as the members of an organization, customers and/or suppliers of a company or other specific communities of users.
The recommendations given in this part of ISO 9241:2008 focus on the following aspects of the design of Web user interfaces: high-level design decisions and design strategy; content design; navigation and search; content presentation.
The user interfaces of different types of user agents such as Web browsers or additional tools such as Web authoring tools are not directly addressed in this part of ISO 9241:2008 (although some of its guidance could apply to these systems as well).
Web user interfaces are presented on a personal computer system, mobile system or some other type of network-connected device. While the recommendations given in this part of ISO 9241:2008 apply to a wide range of available front-end technologies, the design of mobile Web interfaces or smart devices could require additional guidance not within its scope; neither does it provide detailed guidance on technical implementation nor on issues of aesthetic or artistic design.

Tämän julkaisun valmistelusta Suomessa vastaa Metalliteollisuuden Standardisointiyhdistys ry, puh. 09 19 231 (vaihde).

Sisällysluettelo

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Application

4.1 Intended user groups
4.2 Applying the recommendations
4.3 Conformance

5 A reference model for human-centred design of World Wide Web user interfaces
6 High-level design decisions and design strategy

6.1 General aspects
6.2 Determining the purpose of a Web application
6.3 Analysing the target user groups
6.4 Analysing the users’ goals and tasks
6.5 Matching application purpose and user goals
6.6 Recognizing the purpose of a Web application
6.7 Prioritizing different design goals
6.8 ICT accessibility
6.9 Software accessibility
6.10 Web content accessibility
6.11 Identifying the website and its owner
6.12 Coherent multi-site strategy

7 Content design

7.1 Conceptual content model
7.2 Content objects and functionality

8 Navigation and search

8.1 General
8.2 General guidance on navigation
8.3 Navigation structure
8.4 Navigation components
8.5 Search

9 Content presentation

9.1 General
9.2 Observing principles of human perception
9.3 Page design issues
9.4 Link design
9.5 Interaction objects
9.6 Text design

10 General design aspects

10.1 Designing for cultural diversity and multilingual use
10.2 Providing help
10.3 Making Web user interfaces error-tolerant
10.4 URL names
10.5 Acceptable download times
10.6 Using generally accepted technologies and standards
10.7 Supporting common technologies
10.8 Making Web user interfaces robust
10.9 Designing for input device independence
10.10 Making the user interface of embedded objects usable and accessible

Annex A Overview of the ISO 9241 series (informative)
Annex B Sample procedure for assessing applicability and conformance (informative)

Bibliography

Näytä kaikki

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Application

4.1 Intended user groups
4.2 Applying the recommendations
4.3 Conformance

5 A reference model for human-centred design of World Wide Web user interfaces
6 High-level design decisions and design strategy

6.1 General aspects
6.2 Determining the purpose of a Web application
6.3 Analysing the target user groups
6.4 Analysing the users’ goals and tasks
6.5 Matching application purpose and user goals
6.6 Recognizing the purpose of a Web application
6.7 Prioritizing different design goals
6.8 ICT accessibility
6.9 Software accessibility
6.10 Web content accessibility
6.11 Identifying the website and its owner
6.12 Coherent multi-site strategy

7 Content design

7.1 Conceptual content model
7.2 Content objects and functionality

8 Navigation and search

8.1 General
8.2 General guidance on navigation
8.3 Navigation structure
8.4 Navigation components
8.5 Search

9 Content presentation

9.1 General
9.2 Observing principles of human perception
9.3 Page design issues
9.4 Link design
9.5 Interaction objects
9.6 Text design

10 General design aspects

10.1 Designing for cultural diversity and multilingual use
10.2 Providing help
10.3 Making Web user interfaces error-tolerant
10.4 URL names
10.5 Acceptable download times
10.6 Using generally accepted technologies and standards
10.7 Supporting common technologies
10.8 Making Web user interfaces robust
10.9 Designing for input device independence
10.10 Making the user interface of embedded objects usable and accessible

Annex A Overview of the ISO 9241 series (informative)
Annex B Sample procedure for assessing applicability and conformance (informative)

Bibliography

Tuoteryhmä(t)

13.180 Ergonomia »
35.240.99 Muiden alojen tietotekniset sovellukset »

Sidokset

Velvoittavat viittaukset

ISO 13407:1999 Human-centred design processes for interactive systems
ISO 14915-1:2002 Software ergonomics for multimedia user interfaces -- Part 1: Design principles and framework
ISO 14915-2:2003 Software ergonomics for multimedia user interfaces -- Part 2: Multimedia navigation and control

ISO 13407:1999 Human-centred design processes for interactive systems
ISO 14915-1:2002 Software ergonomics for multimedia user interfaces -- Part 1: Design principles and framework
ISO 14915-2:2003 Software ergonomics for multimedia user interfaces -- Part 2: Multimedia navigation and control
ISO 14915-3:2002 Software ergonomics for multimedia user interfaces -- Part 3: Media selection and combination
ISO 9241-110:2006 Ergonomics of human-system interaction -- Part 110: Dialogue principles
ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 11: Guidance on usability
ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 12: Presentation of information
ISO 9241-13:1998 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 13: User guidance
ISO 9241-14:1997 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 14: Menu dialogues
ISO 9241-15:1997 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 15: Command dialogues
ISO 9241-16:1999 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 16: Direct manipulation dialogues
ISO 9241-171:2008 Ergonomics of human-system interaction -- Part 171: Guidance on software accessibility
ISO 9241-17:1998 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 17: Form filling dialogues
ISO 9241-20:2008 Ergonomics of human-system interaction -- Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services
ISO 9241-303:2008 Ergonomics of human-system interaction -- Part 303: Requirements for electronic visual displays

Tekninen komitea

CEN/TC 122 Ergonomics »

Vahvistuspäivä

15.12.2008

Julkaisupäivä

09.01.2009

Painos

1

Sivumäärä

53

Julkaisun kieli

englanti