ISO 9241-129:2010 provides ergonomics guidance on individualization within interactive systems, including recommendations on where individualization might be appropriate or inappropriate and how to apply individualization. It focuses on individualization of the software user interface to support the needs of users as individuals or as members of a defined group. It does not recommend specific implementations of individualization mechanisms. It provides guidance on how the various aspects of individualization are made usable and accessible, but does not specify which individualizations are to be included within a system. (Individualizations depend on the specific context of use for which an interactive system is to be designed and/or used, and need to be developed for that specific context of use.) ISO 9241-129:2010 is not intended to be used in isolation. It deals only with individualization within the context of designing a complete software system. It is intended to be used with ISO 9241-110 and any other parts in the ISO 9241 series applicable to the design of the intended system. Some of its guidance can also be applied to hardware user interfaces and user interfaces that combine software and hardware.
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Sisällysluettelo
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Conformance
5 Framework for applying this part of ISO 9241
6 Introduction to individualization
6.1 The role of individualization
6.2 When to provide the capability for individualization
6.3 Limitations on the provision of individualization
6.4 Initiation of individualization
7 General guidance on individualization
7.1 Accessibility
7.2 Controllability
7.3 Detectability
7.4 Consistency
7.5 Usability of individualization results and features
8 Stages of individualization
8.1 Initiation of individualization
8.2 Deciding on individualization actions
8.3 Changing system and context
9 Configuration, settings and defaults
9.1 Configuration and reconfiguration
9.2 Usability of configuration and reconfiguration
9.3 Guided configuration and reconfiguration
9.4 Default settings
10 Supporting individual users
10.1 User profiles
10.2 User management of profiles
10.3 Automatic profile acquisition
10.4 Portability of profiles
10.5 Providing training and help on use individualization
11 Individualizing interface components
11.1 General guidance on individualizing interface components
11.2 Individualizing visual media
11.3 Individualizing auditory media
11.4 Individualizing tactile media
11.5 Individualizing temporal aspects of media
12 Individualizing interaction activities
12.1 Supporting user creation and use of stored interaction sequences
12.2 Providing user control of security options
12.3 User guidance
12.4 On-line help
13 Individualizing content
13.1 General
13.2 Cultural and linguistic variations
Annex A Overview of the ISO 9241 series (informative)
Annex B Factors to consider when designing individualizations (informative)
Annex C Sample procedure for assessing applicability and conformance (informative)