SFS-EN ISO 27500:2017:en

Soveltamisala

Suomenkielistä soveltamisalaa ei ole saatavissa.

ISO 27500:2016 is intended for executive board members and policy makers of all types of organizations (whether large or small) in the private, public and non-profit sectors.
It describes the values and beliefs that make an organization human-centred, the significant business benefits that can be achieved, and explains the risks for the organization of not being human-centred. It provides recommendations for the policies that executive board members need to implement to achieve this. It sets out high-level human-centred principles for executive board members to endorse in order to optimize performance, minimize risks to organizations and individuals, maximize well-being in their organization, and enhance their relationships with the customers. The importance of organizational policy to address human-centredness is emphasized.
ISO 27500:2016 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use.
ISO 27500:2016 is not intended to prevent the development of national standards that are more specific or demanding.

Tämän julkaisun valmistelusta Suomessa vastaa Metalliteollisuuden Standardisointiyhdistys ry, puh. 09 19 231 (vaihde).

Sisällysluettelo

Foreword
Introduction
1 Scope
2 Terms and definitions
3 Understanding what being human-centred means for the organization

3.1 The benefits of being human-centred
3.2 The responsibility of organizations to be human-centred
3.3 The growth of a human-centred approach from design to organizations
3.4 Characteristics of the human-centred approach to design
3.5 The human-centred approach, regulation, and legislation

4 Principles of the human-centred approach

4.1 General
4.2 Capitalize on individual differences as an organizational strength
4.3 Make usability and accessibility strategic business objectives
4.4 Adopt a total system approach
4.5 Ensure health, safety, and well-being are business priorities
4.6 Value personnel and create meaningful work
4.7 Be open and trustworthy
4.8 Act in socially responsible ways

5 Risks from failing to apply human-centred principles

5.1 General
5.2 Complexity of risk
5.3 Assessing risk
5.4 Managing and mitigating risk

6 Guidance on implementing human-centred principles and minimising risks

6.1 General
6.2 Ways of ensuring that the principles have been applied
6.3 Risks from failing to apply human-centred principles

7 Guidance on integrating a human-centred approach throughout the organization

7.1 General
7.2 The relationship of an organization’s characteristics to the human-centred approach
7.3 Practices for integrating a human-centred approach throughout the organization
7.4 Reviewing and continually improving the organization’s actions related to the human-centred approach

Annex A International Standards relevant to each principle of the human-centred approach (informative)
Annex B Examples of organizations whose websites indicate support for the principles (informative)

Bibliography

Näytä kaikki

Foreword
Introduction
1 Scope
2 Terms and definitions
3 Understanding what being human-centred means for the organization

3.1 The benefits of being human-centred
3.2 The responsibility of organizations to be human-centred
3.3 The growth of a human-centred approach from design to organizations
3.4 Characteristics of the human-centred approach to design
3.5 The human-centred approach, regulation, and legislation

4 Principles of the human-centred approach

4.1 General
4.2 Capitalize on individual differences as an organizational strength
4.3 Make usability and accessibility strategic business objectives
4.4 Adopt a total system approach
4.5 Ensure health, safety, and well-being are business priorities
4.6 Value personnel and create meaningful work
4.7 Be open and trustworthy
4.8 Act in socially responsible ways

5 Risks from failing to apply human-centred principles

5.1 General
5.2 Complexity of risk
5.3 Assessing risk
5.4 Managing and mitigating risk

6 Guidance on implementing human-centred principles and minimising risks

6.1 General
6.2 Ways of ensuring that the principles have been applied
6.3 Risks from failing to apply human-centred principles

7 Guidance on integrating a human-centred approach throughout the organization

7.1 General
7.2 The relationship of an organization’s characteristics to the human-centred approach
7.3 Practices for integrating a human-centred approach throughout the organization
7.4 Reviewing and continually improving the organization’s actions related to the human-centred approach

Annex A International Standards relevant to each principle of the human-centred approach (informative)
Annex B Examples of organizations whose websites indicate support for the principles (informative)

Bibliography

Tuoteryhmä(t)

13.180 Ergonomia »

Sidokset

Velvoittavat viittaukset

Tässä julkaisussa ei ole velvoittavia viittauksia

Tekninen komitea

CEN/TC 122 Ergonomics »

Vahvistuspäivä

12.05.2017

Julkaisupäivä

16.05.2017

Painos

1

Sivumäärä

24

Julkaisun kieli

englanti